# EntropyX Labs

> EntropyX Labs builds AI-native software for brokers, prop firms, fintechs and operations teams: trading co-pilots, autonomous agents, secure communication, stablecoin payments, brokerage CRM, compliance tooling and custom development, backed by peer-reviewed research in information theory.

EntropyX Labs Pvt Ltd is a software and technology provider based in India serving clients worldwide. It is not a broker, exchange, payment institution or investment adviser, does not hold client funds and does not provide investment advice. Contact: sales@entropyxlabs.com (sales, general and support). Hours: 08:00–22:00 IST · Monday–Saturday. Site last updated 2026-11-13.

## Key facts
- Legal name: EntropyX Labs Pvt Ltd. Based in India, serving clients worldwide.
- Founder and CEO: Shivam Gupta (https://entropyxlabs.com/company#shivam-gupta).
- Products: 12 (11 in production, 1 in beta), listed below.
- Research: 3 peer-reviewed papers co-authored by the founder (https://entropyxlabs.com/research).
- What it is not: a broker, exchange, payment institution or investment adviser. It does not hold client funds or give investment advice.
- Feeds: https://entropyxlabs.com/guides/feed.xml (guides), https://entropyxlabs.com/changelog/feed.xml (changelog).

## Products
- [SignalDesk](https://entropyxlabs.com/products/signaldesk): AI trading assistant and co-pilot for brokers, desks and prop firms. An AI co-pilot that thinks like a quant. Status: Production.
- [EntropyX Chat](https://entropyxlabs.com/products/chat): Self-hosted encrypted enterprise messaging. Self-hosted enterprise messaging: auditable, encrypted, yours. Status: Production.
- [FX Auto-Pilot](https://entropyxlabs.com/products/webtrader): Automated forex execution engine for MT5. Hands-off forex execution on MT5. Status: Beta.
- [Social Copy](https://entropyxlabs.com/products/social): Copy trading software for MT5 brokers. Copy trading orchestration for MT5. Status: Production.
- [EntropyX PSP](https://entropyxlabs.com/products/psp): USDT payment gateway software for brokers: TRC20, BEP20 and ERC20. Stablecoin payments across every chain that matters. Status: Production.
- [Crypto Tools](https://entropyxlabs.com/products/crypto-tools): On-chain analytics and investigation toolkit. On-chain analytics and investigation, on tap. Status: Production.
- [Brokerage CRM](https://entropyxlabs.com/products/brokerage-crm): Forex CRM for brokers: KYC, traders' room and back office. The customer account layer for regulated brokers. Status: Production.
- [EA Panel](https://entropyxlabs.com/products/eapanel): Brokerage operations console for MT5 desks. Operational console for trading desks. Status: Production.
- [EntropyX Tickets](https://entropyxlabs.com/products/ticket): Support desk software with CRM context. Support that never loses context. Status: Production.
- [Web Development](https://entropyxlabs.com/products/web-development): Web development for fintech and B2B companies. Marketing sites, web apps, full-stack delivery. Status: Production.
- [CA_CS Tool](https://entropyxlabs.com/products/ca-tool): Practice management software for CA and CS firms. The compliance OS for CA and CS firms. Status: Production.
- [Investor CRM](https://entropyxlabs.com/products/investor-crm): Investor relations CRM for funds. Investor relationships, centralised. Status: Production.

## Solutions by buyer
- [Forex and CFD brokers](https://entropyxlabs.com/solutions/brokers): Forex brokerage technology provider: CRM, copy trading, USDT deposits and AI research.
- [Prop trading firms](https://entropyxlabs.com/solutions/prop-firms): Prop firm technology provider: research co-pilot, MT5 execution and risk tooling.
- [Fintechs and payment businesses](https://entropyxlabs.com/solutions/fintech-payments): Stablecoin payments, on-chain analytics and custom fintech software.
- [Trading desks and funds](https://entropyxlabs.com/solutions/trading-desks): AI co-pilot, execution engine and secure chat for trading desks.
- [CA, CS and professional firms](https://entropyxlabs.com/solutions/professional-services): Practice management and compliance software for CA and CS firms.
- [Custom AI agents and copilots](https://entropyxlabs.com/solutions/custom-ai): Custom AI agent development for finance and operations.

## Upcoming events
- [Meet EntropyX Labs at Singapore FinTech Festival 2026](https://entropyxlabs.com/events/singapore-fintech-festival-2026): 18–20 November 2026, Singapore EXPO. EntropyX Labs, a technology provider for brokers, prop firms, fintechs and trading desks, is at Singapore FinTech Festival 2026 (18–20 November, Singapore EXPO). Meet the engineering team to see the full stack a brokerage or payment business runs on: brokerage CRM, MT5 operations, copy trading, USDT payments, AI research, self-hosted chat and support.

## Research
- [Entropic signatures of market response under concentrated policy communication](https://link.springer.com/article/10.1140/epjp/s13360-026-08130-5): The European Physical Journal Plus, Vol. 141, Issue 8, Article 955, 2026. DOI 10.1140/epjp/s13360-026-08130-5. When policy news arrives in a dense burst, volatility and entropy tell different stories. The paper finds the two decouple: entropy is not just a proxy for the size of moves but reflects how many different outcomes the market is producing, and its cumulative form rises during regional episodes with high information density.
- [Entropy-Assisted Quality Pattern Identification in Finance](https://www.mdpi.com/1099-4300/27/4/430): Entropy (MDPI), Vol. 27, Issue 4, Article 430, 2025. DOI 10.3390/e27040430. Most pattern detectors find shapes that look good in hindsight. This paper adds a filter: a pattern only counts if the price moves that followed it were consistent (low entropy) and one-sided. The result is fewer, more trustworthy patterns.
- [Signatures of Extreme Events in Cumulative Entropic Spectrum](https://www.mdpi.com/1099-4300/27/4/410): Entropy (MDPI), Vol. 27, Issue 4, Article 410, 2025. DOI 10.3390/e27040410. Extreme moves leave a fingerprint in how a series' probability distribution accumulates. Tested on markets around the Brexit referendum result, the COVID-19 Black Monday and the start of the Russian invasion of Ukraine, the cumulative entropy measure showed distinctive signatures of each event, even in noisy data, and the authors argue it can become a new class of indicator.
- [Research overview](https://entropyxlabs.com/research): how the papers are used in products.

## Guides (answer-first, sourced)
- [What is a forex CRM? Modules, costs and how to choose one](https://entropyxlabs.com/guides/what-is-a-forex-crm): What is a forex CRM and how does it work? A forex CRM is the client-management and back-office system a forex or CFD broker runs beside its trading platform. It onboards clients with KYC, opens and funds trading accounts on MT4 or MT5, tracks introducing brokers and affiliates, and gives sales, support and compliance one record per client.
- [How to start a prop trading firm: the technology checklist](https://entropyxlabs.com/guides/prop-trading-firm-technology-checklist): What technology does a prop trading firm need? A prop trading firm needs eight systems before selling its first evaluation: a trading platform, an evaluation and rules engine, a CRM with KYC and payouts, a payment stack, a risk and exposure console, a support desk, research tools for funded traders, and recordkeeping. Firms usually license most of these and build only the rules that make them different.
- [Prop firm CRM: what it must track, from challenge to payout](https://entropyxlabs.com/guides/prop-firm-crm-what-it-must-track): What should a prop firm CRM track? A prop firm CRM must track six records that a sales CRM does not: the trader's identity and KYC state, each challenge as its own object with phases and rules, every rule breach with the price and time behind it, payouts tied to a funded account and profit split, affiliate attribution, and support history on the same record.
- [Copy trading vs PAMM vs MAM: which model should a broker offer?](https://entropyxlabs.com/guides/copy-trading-vs-pamm-vs-mam): What is the difference between copy trading, PAMM and MAM? Copy trading mirrors a leader's trades into followers' own accounts; PAMM pools client money into one managed account and splits results by share; MAM lets a manager trade a block that is allocated across sub-accounts by lot or equity. The right model depends on who holds the accounts and how your licence treats managed money.
- [How forex brokers accept USDT deposits: networks, reconciliation and compliance](https://entropyxlabs.com/guides/how-forex-brokers-accept-usdt-deposits): How do forex brokers accept USDT deposits? A forex broker accepts USDT by giving each client a deposit address on one or more networks (TRC20, BEP20, ERC20), watching the chain for incoming transfers, matching confirmed transfers to the client's trading account, and settling or converting the stablecoin under its own treasury policy. The gateway, custody and compliance checks decide how safe that is.
- [Is an AI trading assistant investment advice? Where the line sits for brokers and prop firms](https://entropyxlabs.com/guides/ai-trading-assistant-vs-investment-advice): Is an AI trading assistant investment advice? An AI trading assistant is software that answers questions, ranks instruments and flags conditions from data; investment advice is a personal recommendation to a specific person about a specific trade. Most regulators draw the line at the personal recommendation, so the assistant's design, wording and logs decide which side of it a broker or prop firm sits.
- [Entropy in financial markets, explained: what it measures and how desks use it](https://entropyxlabs.com/guides/entropy-in-financial-markets): What does entropy measure in financial markets? Entropy measures how unpredictable a series is: high entropy means price moves carry little usable information, low entropy means they follow a consistent structure. Desks use it to filter chart patterns, detect regime changes and see tail risk building, because it responds to the shape of a distribution rather than only its variance.
- [Self-hosted vs SaaS messaging for financial firms: recordkeeping, control and cost](https://entropyxlabs.com/guides/self-hosted-vs-saas-messaging-for-financial-firms): Should a financial firm self-host its messaging or use SaaS? Self-hosted messaging runs on servers the firm controls, so retention, exports and access policy are set by the firm; SaaS messaging is faster to start but keeps the data, keys and retention mechanics with the vendor. For regulated financial firms the decision usually turns on recordkeeping duties, client confidentiality and the cost of an off-channel finding.
- [Practice management software for CA firms in India: what to look for, and when free tools stop](https://entropyxlabs.com/guides/practice-management-software-for-ca-firms-india): What should a CA firm look for in practice management software? Practice management software for a CA firm tracks every client's statutory filings (GST, TDS, ITR, MCA, PF and ESI), assigns work to staff, chases clients for documents and keeps proof of each filing in one place. ICAI and Zoho both offer free options; paid tools earn their fee on automation, client communication and multi-country work.
- [Stablecoin payment orchestration software: what it is, what it does and who holds the keys](https://entropyxlabs.com/guides/stablecoin-payment-orchestration-software): What is stablecoin payment orchestration software? Stablecoin payment orchestration software is the layer between a business and the chains it accepts stablecoins on. It issues deposit addresses, routes each payment across networks and providers by cost, speed and reliability, screens addresses before credit, reconciles every transfer against an account and returns one status and audit trail to the back office through a single API.
- [How to choose a forex brokerage technology provider: what to look for and what to ask](https://entropyxlabs.com/guides/how-to-choose-a-forex-brokerage-technology-provider): How do you choose a forex brokerage technology provider? Choose a forex brokerage technology provider by checking what it supplies against what must stay with you: the trading platform, liquidity, licences, client funds and dealing decisions. Then score each vendor on integration with your platform, hosting and data ownership, time to live, support hours, pricing model, security evidence and exit terms, and ask for a demo on your data.
- [MT5 vs cTrader vs DXtrade for a new broker: how each is sold, hosted and launched](https://entropyxlabs.com/guides/mt5-vs-ctrader-vs-dxtrade-for-a-new-broker): Which trading platform should a new forex broker choose: MT5, cTrader or DXtrade? Choose MT5 when clients expect it and you want the MQL5 ecosystem of EAs, on a licence you host or a white label from a licence holder. Choose cTrader for a hosted, execution-focused platform with cloud cBots and built-in copy trading. Choose DXtrade for a SaaS platform Devexperts hosts, multi-asset, with a launch it puts at under two weeks.

## Glossary terms with their own page
- [What is a traders' room?](https://entropyxlabs.com/glossary/traders-room): A traders' room, also called a client portal or client cabinet, is the client-facing part of a broker's CRM. Clients register, upload KYC documents, open trading accounts, deposit, withdraw, download documents and raise support requests there, while the back office works the same records from the admin side.
- [What is an introducing broker (IB)?](https://entropyxlabs.com/glossary/introducing-broker): An introducing broker (IB) is a partner who refers clients to a broker and is paid for the business they bring: per lot traded, a share of revenue, a one-off sum per funded client, or a mix. A master IB recruits sub-IBs and earns an override on their clients. The broker's partner system tracks referrals, rebates and payouts.
- [What are A-book and B-book?](https://entropyxlabs.com/glossary/a-book-b-book): A-book and B-book are two ways a broker handles client orders. A-book passes them to a liquidity provider, so the broker earns spread or commission without carrying the market risk. B-book keeps them on the broker's own book, so the broker carries the risk. Many brokers run a hybrid, and a dealing desk manages the resulting exposure.
- [What is a postback?](https://entropyxlabs.com/glossary/postback): A postback is a server-to-server call one system makes to another when an event happens. In affiliate and IB tracking, the broker's system tells the affiliate platform that a referred trader registered, deposited or traded, quoting the click ID it received, so the partner is credited without depending on browser cookies.
- [What are KYC and KYT?](https://entropyxlabs.com/glossary/kyc-kyt): Know Your Customer (KYC) verifies who a client is before onboarding: identity, beneficial owners and the purpose of the relationship. Know Your Transaction (KYT) monitors what the client does afterwards, checking deposits, withdrawals and blockchain transfers against their profile and risk indicators. Laws call the second part ongoing monitoring; both are anti-money-laundering duties.
- [What is the Travel Rule?](https://entropyxlabs.com/glossary/travel-rule): The Travel Rule is FATF Recommendation 16 applied to virtual assets: providers that send or receive crypto transfers for clients must obtain, hold and pass on originator and beneficiary information, immediately and securely. Each jurisdiction sets its own scope and thresholds, and whether it applies to you depends on whether your licence makes you a virtual-asset service provider.

## Company
- [About](https://entropyxlabs.com/company): how we work, engagement models, facts about the company.
- [Pricing model](https://entropyxlabs.com/pricing): licence, setup and support; how quotes are built.
- [Security](https://entropyxlabs.com/security): hosting options, encryption, access control, audit logging, disclosures.
- [FAQ](https://entropyxlabs.com/faq): answers to common buyer questions.
- [Glossary](https://entropyxlabs.com/glossary): broker and fintech technology terms defined in plain words, each linked to the product or guide that covers it.
- [Contact](https://entropyxlabs.com/contact): enquiry form and direct emails.
- [Changelog](https://entropyxlabs.com/changelog): dated record of site and product changes.

## Optional
- [Full text](https://entropyxlabs.com/llms-full.txt): every product, solution and FAQ in one file.
- [Sitemap](https://entropyxlabs.com/sitemap.xml)