Company

A studio that ships, backed by research.

EntropyX Labs started as a research group asking how much information is actually in a market. The answer became products: an AI trading co-pilot, secure chat, payments, CRM and compliance tooling that regulated businesses run every day. We are a small engineering team based in India with clients worldwide.

Talk to an engineer Our research
Last updated 2026-11-13
18–20 November 2026 · Singapore EXPO

Meet the EntropyX Labs team at Singapore FinTech Festival 2026.

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Legal entity
EntropyX Labs Pvt Ltd
Based
India, serving clients worldwide
Hours
08:00–22:00 IST · Monday–Saturday
Products
12 (11 in production, 1 in beta)
Peer-reviewed papers
3 (EPJ Plus 2026, Entropy 2025)
Reply time
Within one business day

Leadership

Shivam Gupta

Founder and CEO

Founded EntropyX Labs and leads its products and research. Co-author of three peer-reviewed papers on information theory in markets, including the two Entropy (2025) papers whose methods run inside SignalDesk.

Read the papers in plain terms

Principles

Ship, then improve

A working pilot inside three weeks beats a perfect plan in three months. Everything we build is versioned, measured and improved on a cadence you can see in the changelog.

Your perimeter, your data

Products run on your infrastructure wherever that matters: chat, payments, CRM. We do not hold funds and we do not train on client data.

Research that reaches production

Our published work on entropy-based signals and tail risk runs inside SignalDesk. We measure research by what reaches a customer.

Engineers answer

An engineer replies to every enquiry and every incident. Escalation paths are short, and your account engineer knows your stack by name.

How we work

A studio that ships, not a vendor that pitches.

01

Discovery

A working session, not a sales call. We map your operation, your stack and the one or two outcomes that would move the business.

1 session
02

Tailored deployment

We pick the products that fit, brand them as yours and wire them to your data and identity systems. Most operators have a working pilot inside three weeks.

1–5 weeks
03

Continuous improvement

Every product is versioned, observable and measured. Roadmap is shared. Your input lands in releases you can see in the changelog.

monthly
04

Support that owns outcomes

Production engineers respond to production incidents. Escalation paths are short, and your account engineer knows your stack by name.

08:00–22:00 IST

Engagement models

01

Product licence

Subscribe to one or more products, self-hosted or managed. Setup is a fixed-scope project; support plans are optional.

02

Fixed-scope build

Custom AI agents, web applications or integrations with milestones, deliverables and price agreed in writing before work starts.

03

Retainer

A monthly engineering allocation for clients who want continuous improvement across products and custom work.

How pricing works

Confidentiality and IP

  • A mutual NDA is available before any detail is shared.
  • For custom builds, deliverables are handed over with source, documentation and deployment scripts; IP terms are written into the engagement agreement.
  • Product licences cover the software and updates; your data and configuration remain yours.
  • Security questionnaires and client audits are welcome. See the security page.
Security Careers
FAQ

About the company

All questions

What does EntropyX Labs do?

EntropyX Labs is a software company that builds AI-native products for brokers, prop firms, fintechs, trading desks and professional firms: an AI trading co-pilot, secure self-hosted chat, MT5 execution and copy trading, a stablecoin payment gateway, brokerage CRM, support desk, compliance tooling and custom development.

Who are your products for?

Regulated and operations-heavy businesses: forex and CFD brokers, prop trading firms, fintechs and crypto-native payment businesses, trading desks and funds, and chartered accountant and company secretary firms.

Are you a broker, exchange or investment adviser?

No. EntropyX Labs is a technology provider. We do not hold client funds, execute trades for the public, provide investment advice or operate regulated financial services. Our clients run our software under their own licences and obligations.

Can we self-host your products?

Yes. Every product can run on your VPC or on-premises hardware; several, such as EntropyX Chat and EntropyX PSP, are self-hosted by design. Managed cloud is available where it makes sense.

How is pricing structured?

A licence or subscription per product, a one-time setup for integration, and optional support plans. Bundles are priced together. We reply to pricing requests within one business day with a written quote.

Tell us what you are trying to ship.

An engineer, not a salesperson, replies within one business day with questions and a proposed next step. NDA on request.

Start an enquiry sales@entropyxlabs.com