Straight answers, before the call.

No. SignalDesk is an assistant, not an adviser. It surfaces, ranks and explains signals produced by quant tools; it does not recommend trades for any person and it does not guarantee any outcome. Your desk's own process decides what to do with the analysis.

No. SignalDesk analyses and explains. Execution lives in separate products (FX Auto-Pilot, EA Panel) and only under rules your operator configures and approves.

FX, equities, indices, commodities and crypto, across 1,000+ symbols. The universe is scoped to the instruments your desk actually trades.

Yes. Tools are modular. Your proprietary models, signals or data vendors can be registered as tools the assistant calls, with the same logging as ours.

A platform assistant answers inside one vendor's terminal. SignalDesk is a standalone research layer: it calls the quant tools you enable (forecasts, entropy-based regime detectors, news shock scoring), shows the tool trace behind every answer, runs in managed cloud or your VPC, and reaches traders through MetaTrader 5, REST and WebSocket APIs, EntropyX Chat or Slack.

Either in a managed cloud tenant or fully self-hosted in your VPC. Conversation memory, logs and model access stay inside the deployment you choose.

Traffic is encrypted in transit with TLS and data is stored on infrastructure you control. Because the server is yours, there is no third party in the path. Ask us about at-rest encryption options for your environment.

Yes. The platform runs on a private network or an air-gapped segment. Live translation and speech-to-text can use on-prem models when external APIs are not allowed.

Web, Windows and macOS desktop, and Android and iOS mobile. All ship from one codebase, so features arrive together.

Admin-only. An administrator creates accounts, assigns roles and adds people to rooms. Public registration is disabled by design.

No. Self-hosting gives you control of the data; recordkeeping also needs retention, immutability and export. EntropyX Chat keeps a full audit log that auditors can read and export, with retention settings they can verify. Your compliance team still sets the retention period and the review process.

Yes. Signed webhooks pipe alerts, deployments, approvals and ticket events into rooms, and bots can post from your internal tools.

Yes. It runs on infrastructure you control, with admin-only onboarding, fine-grained roles, a full audit log, web, desktop and mobile clients, group video calls, bots and inline live translation, so a regulated desk gets team messaging without its records leaving the firm. The guide compares self-hosted and SaaS messaging for financial firms.

The operator. FX Auto-Pilot executes strategies that your team registers, approves and caps. EntropyX Labs supplies the software; it does not manage money or choose strategies for you.

Yes. Many desks use the sandbox mode alone for months to validate strategies before any live promotion.

Any broker with an MT5 server you hold credentials for. Ask us about MT4 or cTrader connectivity for your case.

The engine detects the disconnect, stops issuing new orders, raises an alert and resumes only when the operator confirms. Open positions follow your configured fallback rules.

FX Auto-Pilot is in beta with selected operators. Contact us to discuss a pilot.

Copy trading mirrors a leader's trades into each follower's own account, which stays under the follower's control. PAMM pools funds into one managed account. Social Copy is a copy-trading system; follower funds never leave the follower's account. PAMM and MAM money management are built on request as a custom module; ask for scope on a call.

Yes. Leaders and followers can sit on different MT5 servers. Symbol mapping handles differing instrument names.

The scheduler checks liquidity and price movement before mirroring, and follows your per-instrument tolerances instead of placing orders blindly.

Yes: scaling factor, maximum exposure, instrument whitelist and stop rules per follower.

No. Social Copy is software licensed to a broker or prop firm. The operator runs it under its own licences and obligations.

No. EntropyX PSP is software that runs on your infrastructure with your wallets and keys. EntropyX Labs is a technology provider, not a payment institution, exchange or custodian.

USDT on BEP20 (BNB Chain), TRC20 (Tron) and ERC20 (Ethereum), including USDTpro flows. Other assets can be added on request.

Confirmed on-chain transfers are matched to deposit addresses and accounts, booked to a double-entry ledger and surfaced as exceptions when anything does not match.

Yes. Risk hooks let you plug in an address-screening provider and set limits before a deposit is credited.

Start with the network your depositors already use. TRC20 is the common retail choice because of its low fees and fast confirmations; ERC20 and BEP20 follow. EntropyX PSP runs all three at once with chain-aware address allocation, so adding a network later is configuration rather than a project.

Nothing is credited automatically. Reconciliation matches confirmed transfers to deposit addresses and accounts; anything that does not match is surfaced as an exception with the on-chain details, for your operations team to resolve under your own policy.

You operate the PSP under your own regulatory status. We help with the technical controls your compliance team asks for; we do not provide regulated services.

Yes, for deposits and withdrawals in stablecoins. EntropyX PSP allocates chain-aware USDT addresses on BEP20, TRC20 and ERC20, watches the chains, reconciles confirmed transfers to a ledger and pushes signed webhooks to your CRM. It does not convert to fiat, move money on fiat rails or hold funds; the guide on stablecoin payment orchestration software lists all six functions.

Yes. Crypto payments for forex brokers run both ways here: the deposit and withdrawal system is ready for any trading platform or fintech to connect through its API; deposits are watched and reconciled, withdrawals are paid out from wallets you control with keys you hold, and both are reconciled and reported to your back office. EntropyX Labs never holds funds.

The major EVM chains, Tron and Bitcoin are covered today; coverage grows with client demand.

For many small and mid-sized teams, yes for investigation and reporting. It also complements an existing screening feed by giving investigators a graph and an export.

Exports include the raw transaction references, timestamps and your annotations, so findings can be re-verified on-chain by any party.

Per team, with usage tiers by traced volume. Ask for a quote.

Yes. It traces flows across the covered chains, clusters and tags related addresses, draws the counterparty graph, flags anomalies in volumes and patterns, and exports CSV and PDF evidence an auditor or regulator can read. It sits beside enterprise screening vendors rather than replacing them, and beside EntropyX PSP for deposits and withdrawals.

A forex CRM is the system a broker uses to onboard clients, verify identity, manage accounts and funding, and give support and sales one shared record. Brokerage CRM is that layer, built for regulated brokers.

Yes. We import clients, documents and account links from your existing system as part of onboarding.

Yes. Clients log in to manage profiles, documents, funding and support requests; your team works from the admin side.

MetaTrader 5 out of the box, with connectors for other platforms on request.

Quote-based, like most of the market. Brokerage CRM is priced as a licence or subscription plus a one-time setup for integration and an optional support plan; bundles with EntropyX PSP or Tickets are priced together. A written quote follows a 30-minute scoping session within one business day. Market ranges are in our forex CRM guide.

Yes. Compliance rules gate funding and withdrawal actions on KYC status and risk flags that your team defines.

Yes. Partners are tracked on the same client record as the clients they refer, with tiers, rebate rules and payout tracking, so sales sees where an account came from and finance sees what is owed. Partner terms and commission schedules are yours to set. For most brokers this replaces separate forex IB software.

For the account side, yes: onboarding and KYC with reviewer queues, the traders' room, funding and withdrawal actions gated by compliance rules, documents, partner tracking and support context on one record. Dealing-desk operations (exposure, interventions and account operations on MT5) sit in EA Panel on the same identity layer.

The traders' room is delivered as a web application. A branded iOS and Android app for your clients is built on request as part of an engagement; ask for scope and timeline on a call.

Yes. The partner module tracks the affiliates who sell evaluations: referral attribution on the trader's record, tiers, commission rules and payout tracking, so marketing sees which partner brought each trader and finance sees what is owed. Evaluation phases, targets and payouts themselves are a challenge engine built on request on the same identity layer.

Not for partners the CRM manages itself. Brokerage CRM records the referring IB or affiliate on the client's record at sign-up, so deposits, trading and the partner's tiers, rebates and payouts are tracked in one system, with no postbacks between two tools. If you already run an affiliate platform for paid campaigns, we connect it per engagement.

For day-to-day operations, yes. It wraps the manager functions your ops team uses in workflows with roles and logging. The terminal remains available for administrators.

Yes. Actions such as balance adjustments or account changes can require a second approver.

Yes. Who did what, when and from where, with before and after values.

They are designed together. EA Panel handles trading operations; Brokerage CRM handles client accounts; they share identities.

Both. EA Panel shows exposure and risk in real time and runs interventions through approval workflows, and margin, leverage and swap settings on your MT5 groups can be managed through it as well, configured with your dealing desk per engagement, under the same roles, approvals and audit log.

For monitoring and controlled action, yes: exposure and risk dashboards, caps the engine enforces, intervention workflows with approvals, role-based access and a full audit log. Risk policy, limits and the decision to intervene stay with your desk.

Dealing desk software lets a broker watch exposure, act on accounts and adjust trading conditions. EA Panel covers exposure and risk dashboards, interventions with approvals and, configured per engagement, margin, leverage and swap settings on MT5 groups, under roles and an audit log. Routing orders between A-book and B-book is the bridge's job; EntropyX Labs does not supply one.

Yes. Brokerage CRM is native; other CRMs connect through an API adapter that supplies the context panel.

Yes. The AI Suite's support copilot drafts responses grounded in your knowledge base and the ticket context; a human approves before sending.

Per queue and priority, with business hours and escalation paths you define.

Yes. Queues with SLA tracking per priority, a CRM-aware context panel so the agent sees the account and not just the message, macros and templates, email, chat and web-form intake, and an audit trail per ticket and per agent. It works with Brokerage CRM or with a CRM you already use.

No. Finance is where we come from, so we are comfortable with compliance review and security questionnaires, but we build for any B2B or consumer brand.

You do. Deliverables are handed over with source, documentation and deployment scripts; terms are set in the engagement agreement.

Yes. Most clients keep a monthly improvement cadence: content, performance, search and conversion work with a changelog.

Next.js and React for custom builds; Shopify and WooCommerce for commerce; headless CMS platforms for editorial teams.

India (GST, TDS, MCA, ITR, PF/ESI, audit), Singapore (IRAS, ACRA, CPF), UAE (FTA VAT and Corporate Tax) and Malaysia (LHDN, SSM, SST). Each tenant is set to one country.

Yes. A demo environment with seeded tenants for all four countries exists; when it is online, the link and credentials appear on the product page. Otherwise book a 30-minute guided walkthrough and we will onboard a client from your country live.

Through the WhatsApp Cloud API, with a click-to-send fallback and email. Every message is logged against the client.

Yes. ICAI offers members a free cloud practice management system, and Zoho Practice is free. CA_CS Tool is for firms that need more than those cover: auto-generated calendars for India, Singapore, UAE and Malaysia, WhatsApp reminders, a proof vault, client logins and OCR. Small practices start on a flat monthly plan.

Yes, as editors for their own company only. Auditors can be given read-only viewer access.

Per firm, by number of clients and staff seats. Ask for a quote; small practices start on a flat monthly plan.

It complements it. Investor CRM is the relationship and reporting layer; your administrator or accounting system remains the book of record if you prefer.

Yes, through a branded portal with document access and notices.

Yes. It is used by small teams that need an auditable system without enterprise overhead.