Communication · Production

EntropyX Chat Self-hosted encrypted enterprise messaging

EntropyX Chat is self-hosted enterprise messaging for financial firms and other regulated organisations. It ships web, desktop and mobile clients from one codebase, with admin-only onboarding, role-based permissions, an immutable audit log, live message translation, video calls, screen sharing and webhook bots, and it runs entirely on your private network or VPC.

Request a demo Pricing model
Last updated 2026-11-13 · Typical time to live: Live in about two weeks
Trading floors Brokerages Professional firms Any team that cannot use public SaaS chat

Why teams choose EntropyX Chat

Every message, file and call stays on infrastructure you control

No public registration: admins decide who joins and what they can see

A complete audit trail for compliance review

Multilingual teams talk naturally with inline live translation

What does EntropyX Chat do?

  • Real-time 1:1 and group messaging with presence, typing and read states
  • Admin-controlled onboarding, fine-grained roles and permissions
  • Web, desktop (Electron) and mobile (Capacitor) clients from one codebase
  • Live message translation, speech-to-text, link previews, GIFs and photo editing
  • 1:1 and group video calls with screen sharing
  • Polls, scheduled messages, forwarding, pinning and reactions
  • Full audit log, deployment tracking, webhook bots and internationalisation

Specifications

Status
Production
Time to live
Live in about two weeks
Deployment
Self-hosted (VPC, on-prem or air-gapped)
Integrations
SSO (SAML/OIDC) · Webhooks · SignalDesk alerts · Ticket and CRM bots
Stack
Node.js · MongoDB · Socket.IO · Electron · Capacitor · Nginx
Built for
Trading floors · Brokerages · Professional firms · Any team that cannot use public SaaS chat

How does EntropyX Chat work?

Live in about two weeks
01

Deploy on your network

Docker images land on your VPC, on-prem hardware or an air-gapped segment. TLS everywhere, SSO and MFA optional.

02

Admins invite the team

There is no public sign-up. Admins create users, roles and rooms, and connect bots.

03

Teams move in

Desks, ops and support switch over room by room. Clients are branded as yours.

04

Compliance reviews

Auditors read the immutable log, export what they need and verify retention settings.

How is EntropyX Chat priced?

EntropyX Chat uses the same three components as every EntropyX product: a product licence, a one-time setup for integration, and an optional support plan. Prices are not listed because setup depends on your stack and the licence on your scale; a written quote arrives within one business day of a scoping call.

Request a quote How quotes are built

Licence

A subscription or annual licence covering the software and updates. You host it (self-hosted (vpc, on-prem or air-gapped)).

Setup and integration

A one-time, fixed-scope project scoped in writing after discovery: connecting SSO (SAML/OIDC), Webhooks, SignalDesk alerts, Ticket and CRM bots, plus data migration where needed. Typical time to live: live in about two weeks.

Support

Standard support in business hours (08:00–22:00 IST, Monday to Saturday) is included. Priority support adds a named engineer, response targets by severity and scheduled reviews.

What moves the number

Users, accounts or clients on the product; self-hosted versus managed cloud; the integrations you need; jurisdictions or chains to cover; the support level. Bundles with EntropyX Tickets, SignalDesk, Brokerage CRM share one setup and are priced together. Monthly subscriptions carry no long-term commitment; annual licences are discounted; invoicing in USD or INR.

Guides that cover EntropyX Chat

All guides
7 min read

Self-hosted vs SaaS messaging for financial firms: recordkeeping, control and cost

Self-hosted messaging runs on servers the firm controls, so retention, exports and access policy are set by the firm; SaaS messaging is faster to start but keeps the data, keys and retention mechanics with the vendor. For regulated financial firms the decision usually turns on recordkeeping duties, client confidentiality and the cost of an off-channel finding.

Read
9 min read

Practice management software for CA firms in India: what to look for, and when free tools stop

Practice management software for a CA firm tracks every client's statutory filings (GST, TDS, ITR, MCA, PF and ESI), assigns work to staff, chases clients for documents and keeps proof of each filing in one place. ICAI and Zoho both offer free options; paid tools earn their fee on automation, client communication and multi-country work.

Read
9 min read

Is an AI trading assistant investment advice? Where the line sits for brokers and prop firms

An AI trading assistant is software that answers questions, ranks instruments and flags conditions from data; investment advice is a personal recommendation to a specific person about a specific trade. Most regulators draw the line at the personal recommendation, so the assistant's design, wording and logs decide which side of it a broker or prop firm sits.

Read
FAQ

EntropyX Chat questions

Answers about EntropyX Chat for buyers and reviewers. For anything else, the contact page reaches an engineer.

Is EntropyX Chat end-to-end encrypted?

Traffic is encrypted in transit with TLS and data is stored on infrastructure you control. Because the server is yours, there is no third party in the path. Ask us about at-rest encryption options for your environment.

Can it run without internet access?

Yes. The platform runs on a private network or an air-gapped segment. Live translation and speech-to-text can use on-prem models when external APIs are not allowed.

Which clients are available?

Web, Windows and macOS desktop, and Android and iOS mobile. All ship from one codebase, so features arrive together.

How does onboarding work?

Admin-only. An administrator creates accounts, assigns roles and adds people to rooms. Public registration is disabled by design.

Does self-hosting satisfy recordkeeping rules on its own?

No. Self-hosting gives you control of the data; recordkeeping also needs retention, immutability and export. EntropyX Chat keeps a full audit log that auditors can read and export, with retention settings they can verify. Your compliance team still sets the retention period and the review process.

Can we connect our own systems?

Yes. Signed webhooks pipe alerts, deployments, approvals and ticket events into rooms, and bots can post from your internal tools.

Is EntropyX Chat a self-hosted Slack alternative for banks and brokers?

Yes. It runs on infrastructure you control, with admin-only onboarding, fine-grained roles, a full audit log, web, desktop and mobile clients, group video calls, bots and inline live translation, so a regulated desk gets team messaging without its records leaving the firm. The guide compares self-hosted and SaaS messaging for financial firms.

Works with

/ticket
EntropyX Tickets
Support that never loses context.
Open
/signaldesk
SignalDesk
An AI co-pilot that thinks like a quant.
Open
/brokerage-crm
Brokerage CRM
The customer account layer for regulated brokers.
Open

Built for

Forex and CFD brokers Trading desks and funds CA, CS and professional firms Custom AI agents and copilots

See EntropyX Chat on your own data.

A 30-minute working session with an engineer. We will show EntropyX Chat against your use case and send a written proposal within one business day.

Book a working session sales@entropyxlabs.com